Find the Right Information at the Right Time, Automatically
AgKnow streamlines how your organization captures, curates, and shares knowledge—powered by AI and built for seamless access across your CX ecosystem.
- Request a Demo
- Talk to Our Experts
AgKnow
Smarter Knowledge, Delivered Intuitively
AgKnow is an intelligent knowledge management system that helps businesses eliminate information silos, reduce search time, and boost decision-making. Whether it’s a service script, internal SOP, or product manual, AgKnow automatically categorizes, tags, and surfaces the most relevant content—exactly when and where it’s needed.
It’s not just organized. It’s proactively intelligent.
AI That Thinks Like Your Team
-
AI-Driven Categorization & Tagging
Automatically assigns topics and tags as content is added
-
Natural Language Search
Search like you speak—get precise results instantly
-
Version Control & Auto Updates
Stay current with built-in revision alerts and smart tracking
-
User-Specific Content Suggestions
Personalized knowledge feeds based on roles & behavior
-
Omnichannel Integration with AgnoCon & AgnoVC
Surface knowledge within agent tools in real time
Secure. Scalable. Always Available.
-
Omnichannel Knowledge Access
Agents can fetch relevant info during chat, voice, or video calls
-
Secure Architecture
Compliant with GDPR, HIPAA, PCI DSS. Encryption via TLS, SIP, SRTP
-
Flexible API Integration
Connect with CRM, ticketing systems, HRMS, ERP, and more
-
Real-Time Analytics
Track most-used documents, search queries, and info gaps
-
Scalable Deployment
Cloud-native with clustered architecture for high performance
-
Multilingual Knowledge Base
AI auto-translates and classifies multilingual documents
From Agents to Analysts—Empower Every Role
-
Customer Support
Reduce agent ramp-up time by 50% with instant access to FAQs and scripts
-
Operations & Compliance
Track document changes and manage policy updates securely
-
Sales Enablement
Surface product specs, pricing docs, and demos on-demand
-
Internal Communication
Centralize cross-department knowledge and updates
-
70%
Reduction in time spent searching for documents
-
35%
Boost in productivity across knowledge-heavy roles
Tailored Knowledge for Every Industry
-
BFSI
Policy documentation, compliance updates
-
Healthcare
Protocols, patient handling guides
-
Retail & Ecommerce
Product specs, return policies
-
Education
Internal academic SOPs, course guidelines
-
IT Services
DevOps runbooks, API references
Integrated Where Work Happens
AgKnow works hand-in-hand with AgnoCon and AgnoVC, allowing your agents to access contextual knowledge directly within the customer conversation.
Frequently Asked Questions
-
?
What types of content can AgKnow manage?
AgKnow supports text, PDF, Word Docs, HTML, and more—plus integrations for CMS systems.
-
?
Is AgKnow compatible with our CRM or ticketing platform?
Yes. We offer flexible API connections with all major CRMs and support systems.
-
?
Can different departments have tailored knowledge access?
Absolutely. Role-based access and personalized content suggestions are built-in.
Let AgKnow organize, deliver, and evolve your business-critical information—intelligently
- Request a Demo
- Talk to Sales
- Download Brochure