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AgnoCon
AI-Powered Omnichannel Contact Center Software
AgnoCon makes customer service easy by connecting Calls, Chats, WhatsApp, and more in one AI-driven platform. It helps businesses respond faster, improve support, and boost sales.
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AgKnow
Advanced Knowledge Management System
AgKnow helps businesses store, organize, and share information effortlessly, ensuring quick access to knowledge when it’s needed most.
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AgnoVideo
AI-Powered Face-to-Face Remote Customer Service
AgnoVideo uses AI to make remote customer interactions smooth and personal with real-time video support.
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Click2Go
Connect Smarter, Engage Better!
Click2Go is an AI-powered communication platform that enables businesses to send bulk messages to over 100,000 customers in seconds, with real-time tracking and analytics.
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Manage, Optimize, and Elevate Your CX Operations
Build high-performing support and sales teams with GenAgnoCX
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Admin Console
Complete Control Over Contact Center Operations
Manage and configure your contact center with ease
Set up call routing, skills, and extensions
Easily assign agents to the right teams and workflows.
Manage campaigns, work schedules, and reports
Keep track of operations with structured planning.
Control call flows, dispositions, and agent access
Ensure smooth communication and efficient management.
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Agent Console
Handle Customer Calls with Ease
A smart softphone for smooth customer interactions
Make and receive calls effortlessly
Seamless handling of inbound and outbound calls.
Access customer data from multiple systems
Get all the information you need in one place.
Deliver better service with AI-powered tools
Improve response time and customer satisfaction.
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Supervisor Console
Monitor and Improve Contact Center Performance
Track agent performance and optimize operations
View real-time reports and analytics
Stay updated on team and agent performance.
Listen to live calls and assist agents
Provide support through silent monitoring and barge-in features.
Improve customer service with data-driven insights
Use analytics to enhance overall efficiency